delivery process

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

At Luxyhood, we understand the importance of keeping our customers informed about the status of their orders. Our order tracking process is designed to provide you with real-time updates on the whereabouts of your purchase. Here’s how it works:

1. Order Confirmation:
After you place an order on Luxyhood.com, you will receive an order confirmation email containing details of your purchase, including your order number and a summary of the items you’ve ordered.

2. Order Processing:
Our team works diligently to process your order promptly. Once your order is processed and ready for shipment, you will receive a shipping confirmation email with tracking information.

3. Shipment Tracking:
The shipping confirmation email will include a tracking number and a link to the carrier’s website or tracking portal. You can use this tracking number to monitor the progress of your shipment in real-time.

4. Delivery Updates:
As your order makes its way to you, you will receive periodic updates on its status, including when it’s out for delivery and when it has been delivered to your address. You can also opt-in to receive SMS notifications for additional convenience.

5. Contacting Customer Support:
If you encounter any issues or have questions about your order during the tracking process, our customer support team is here to assist you. You can reach out to us via email at [support@luxyhood.com](mailto:support@luxyhood.com) or through our contact form on the website.

6. Delivery Confirmation:
Once your order has been successfully delivered, you will receive a final confirmation email. We encourage you to inspect your package upon delivery and contact us immediately if there are any concerns.

7. Feedback and Reviews:
We value your feedback on our order tracking process and overall shopping experience. After receiving your order, we invite you to leave a review or share your feedback with us. Your input helps us continually improve our services.

We strive to make the order tracking process as seamless and transparent as possible, so you can shop with confidence at Luxyhood.com.